Anonymous
map-marker Houston, Texas

I have had a personal experience with this company…..

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JeeTops is probably the worse company of its kind. The lies, the theft of my tops that I sent in for repair. This company sent temporary damaged tops and kept my glass tops without any explanation. Chris not only yelled, cursed and determined that he was not going to return my leaking tops that came with my jeep he also kept my deposit for the repair. THIS COMPANY IS THE WORSE!!
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User's recommendation: Don’t do business with this com

2 comments
Madysin Nny

Hey- I'm having a similar experience and I am in talks with my lawyer to get this sorted out. You can reply to this comment and I'd be happy to connect with you on this! -V

Joana Qir
reply icon Replying to comment of Madysin Nny

My situation sounds similar and I also plan to take action. I'd love to talk to you more.

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Randy H Vsx
map-marker Moncks Corner, South Carolina

Never Get One

I will never but your tops after checking the reviews and your practices on refunds if people need them, and the long times its takes to received them as well the panel cracks.
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John R Kvl
map-marker Oconomowoc Town, Oconomowoc City, Wisconsin

Installed successfully and working normally - no issues

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Jeetops - Installed successfully and working normally - no issues
Jeetops - Installed successfully and working normally - no issues - Image 2
Took a while to get delivery with new (JL) model design but worth the weight and Chris at JeeTops was courteous and helpful - panels installed successfully and are working normally :)
View full review
Pros:
  • Product
Cons:
  • Availability
Reason of review:
Good quality
Scott T Yym

Buyer Beware!!

Jeetops - Buyer Beware!!
Updated by user Aug 06, 2019

****UPDATE**** I filed fraud charges with my bank. They investigated the transaction and I received a refund. I would NEVER recommend Jeetops to anyone.

Original review Feb 04, 2019
Type your message hereI filed complaints with the BBB, Wisconsin Attorney General and the Ohio Attorney General. Chris has not responded to any type of mediation. DO NOT USE THIS COMPANY!!!
First, the communication is horrible!!! I never would have had as big of a problem if the line of communication was better. They were not ready for the JL when I placed my order. Jeetops/Autovation LTD should have noted this on their website. Instead of taking the full amount for the order, maybe they should have considered taking a deposit for JL tops and keep the consumer informed.
I placed the order for my tops in July 2018. They ran into some tooling issues and ultimately they were far from being ready to handle tops for the JL tops. I had to initiate contact regarding the status of my order. I requested a refund on August 8, 2018 and I was told I WOULD receive a refund, but I never did. A month later I called Chris and he said he would give me a refund less a credit card fee!!! He told me that was common sense, but I told him that when I return something at Lowes I get my full amount back, not less a credit card fee. Not to mention, during the conversation the fee went from $120 to $150. I was and I still am waiting for a full refund.
Chris wasn't necessarily rude to me until I started warning consumers. I left a review with the BBB recently. Chris responded to the review calling me a sociopath because I am telling everyone I can about my experience. I am not just going to let him take my money. I am not sure how I can mix up "we will get your refund going today," in response to my refund request. I asked for a refund and Chris agreed plain and simple. Almost six months later and I still do not have my money (over $1500). At this point, Jeetops/Autovation LTD stole money from me.
View full review
Loss:
$1500
Reason of review:
Problems with payment

Preferred solution: Full refund

Anonymous

Bait n switch

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Jeetops - Bait n switch
Jeetops - Bait n switch - Image 2
Jeetops - Bait n switch - Image 3

This man is very unstable. After my purchase he sent me a email no longer offering free shipping.

After my purchase was made.

And now I’ve had to ask him to stop contacting me 5 times! Avoid!

View full review
Reason of review:
Poor customer service
2 comments
Guest

I placed an order for front panels on my 2018 JL. I always had to reach out to Chris for updates.

He claims they ran into tooling issues. Nonetheless, I asked for a refund and he accepted. It has been 7 months and I am still waiting for a refund. $1,500!!

One more thing, he wanted to charge me a fee to refund my money. He said it was common sense. He "fee" went from $120-$150 in the same conversation. I told him that when I return something at Lowes I get a full refund.

He's a scammer. Buyer beware!!!

Guest

he can't seem to read ... he requested loaners and then did not want to pay the deposit nor the shipping on them and said they were free when it clearly states whats involved on the page ....

then was swearing at me and accusing and threatening making up lies ... yes , this sociopath is quite the piece of work ...

View more comments (1)
Anonymous

Horrible

So a buddy tagged me in this product and I was interested until I read the comments under it and how Chris the owner spoke to people who thought it was to expensive calling them *** and that they were talking out there ***... what kind of customer service is that..?

It was a statement that he could have been the bigger person on and chose not to and commented... here is the whole conversation and emails between jeetop and I

View full review
Reason of review:
Poor customer service
2 comments
Guest

funny when trolls (aka punks with keys) on Facebook try to defame and hurt with lies .... he left out the beginning of the interaction ...

not a customer or ever intended to be ...

just more lie spreaders on the net ... we blocked him and all his little buddies that tried the same ..

Guest
reply icon Replying to comment of Guest-1464634

Chris, You seem to come off as the victim in every situation. What is your excuse with me?

You owe me nearly $1,500. You said you would refund my money and you haven't. It has been 7 months.

I was never rude or disrespectful. I tried mediation through various sources and you never responded to any one of them.

View more comments (1)
Anonymous
map-marker Oconomowoc, Wisconsin

Great experience with JeeTops!

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Recently, my 2012 Jeetops all of a sudden had a crack in the rear panoramic sunroof. I reached out to them via their site and Chris called me within 24-hours.

He took time and explained why the defect happened; it's very unfortunate for his business that Dow's people had him using the wrong product. Chris' client service was outstanding and he replaced everything using the proper sealer/adhesive. I couldn't be more pleased with the Jeetops product over the past five years, and with the client service we received when there was an issue. 100% satisfied.

I strongly recommend this sunroof for any Wrangler hardtop owners.

Thank you, Chris! - Pete

View full review
Pros:
  • Warranty
  • Client service
  • Product
Reason of review:
Reliable warranty
Anonymous
map-marker Oconomowoc, Wisconsin

Another one

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I purchased my 2014 rubicon in Feb 2015, the jeetops seemed nice as you could have open sky during the cold months.... but they showed small cracks, although they did not leak, they were a concern.

This is a rubicon, with warn winch, fab four bumpers and rock sliders, jw speaker lamps, heated leather seats and so on....no expense seemed to be spared. Now, less than a year later, they show multiple large cracks and it pours water. I spoke with Chris & he seemed nice enough but lacked the business sense to sustain a mutil millon dollar idea.

If dow is part to blame, then Chris should have eat the repair cost of unhappy customers and sought refund thru dow himself. Jeeps are forever, the potential was unlimited for this guy.

View full review
Loss:
$400
Reason of review:
Warranty issue

Preferred solution: Full refund

1 comment
Guest

he fails to tell you it was purchased USED and would not give us the details of where or how it was taken care of .... nor did he have any warranty at all since it had no record.....i believe it s the same guy , but funny dose not leave his name and again the detail s that matter

Soha Hiz

Love my JeeTops, no cracks or leaks after 6 months

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14 November 2016

I Love my JeeTops, no cracks or leaks after 6 months. I live in the Pacific Northwest, and we get a lot of rain here.

I haven't had a single leak. I currently only have the Freedom Panels modified, but will get the main hard top done as soon as I can. I found the owner to be very easy to work with, the process of getting my Freedom Panels worked was smooth and quick.

I drive my Jeep daily in all weather conditions, and have never had a single issue. I'm going up into the mountains this weekend to put my new tires AND the JeeTops through the freezing cold and snow test.

View full review
Reason of review:
Good quality
Anonymous

Love my tops!!!

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Jeetops - Love my tops!!!
I still absolutely LOVE my tops! I have to admit that I was a little skeptical at first after having read reviews concerning issues with leaking. As soon as I received mine, I headed straight to the car wash. After countless car washes and days of rainy weather during the time I've had them, I have not had one problem with leaking. Even my skeptical fiancé continues to give me kudos and continues to say, "Babe, these things really are cool - - good job." After I received my tops, I also went to my dealership where I purchased my Jeep to brag to my salesman (he insisted on being kept in the loop for my Jeep's transformation process), who thought they were the coolest things and took pictures to share with coworkers and colleagues. I removed my front and back tops in May to soak up all of the summer weather that I possibly can and they'll go back on at the beginning of fall. Chris, thank you again for making the purchase and exchange process so easy and being available to answer my never-ending list of questions. Your checking in months after the fact speaks volumes as well - - thank you! Best Regards, Taylor
View full review
Reason of review:
Good quality
3 comments
Guest

Whack Job

Guest

anonymous , are you one of the trolls we blocked on Facebook ? don't even own or could afford our patented product ....

so your blocked and would even troll here ....

sociopathic behavior ... who are you ?

Guest

This tops are the worst. I had several new sets and they all cracked and leaked.

Pure garbage.

Enjoy them now. Good luck.

View more comments (2)
Anonymous
map-marker Castle Rock, Colorado

Jeetops - Review in Equipment category from Castle Rock, Colorado

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Scam artist...planning on a class action lawsuit with at least 7 others. Told you, Chris. We're coming for you!!!!!

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2 comments
Guest

Chris seemed like a nice guy, but he cracks easily. I filed complaints with the BBB, WI Attorney General, and the Ohio Attorney General.

He did not respond to any one of them! He told me (email proof), that I would receive a refund.

Still waiting...7 months later. He owes me nearly $1,500.

Guest

another wak job that we blocked on Facebook .... so lets find another site to try to harm and make up lies ....

it interesting the lengths waky people will go to when their called out on their lies ... this site is asking for more words ...if people only knew as a Company we are held ransom to pay them to take this stuff down

View more comments (1)
Avanti Iuj
map-marker Tacoma, Washington

Jeetops

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These tops are scandalous guaranteed to cause your jeep to be totally screwed up with rain and snow ruining a nice EXPENSIVE vehicle. Chris Hinrichs is a broke scam artist, so if you enjoy being ripped off and your Jeep ruined by all means go there.

Oh wait there is no there he has no garage no facilities no tools READ ALL THE REVIEWS AND LAW SUITES HE HAS LOST !!!!

BAD GUY BAD COMPANY BAD PRODUCT !!! RUN RUN RUN !!!!!

View full review
Loss:
$2000
Reason of review:
Damaged or defective

Preferred solution: Full refund

8 comments
Guest

This forum sucks!

Guest
reply icon Replying to comment of Guest-1177468

its not a forum ... its set up so we are required to pay them to take down the posting if their made by real or fake JeeTop people ...

one thing it is ...

very misleading because people think it has something to do with vetted real reviews and in our case its mostly trolls we blocked on Facebook ... some even went to the BBB and did the same thing ...

Guest

Hello fellow Jeep enthusiasts, I am a young entrepreneur and Jeep enhusiast myself! About a year ago I invented a sunroof option that will be well on its way to market in 2017.

Working on patent pending, I will be road tripping coast to coast beginning of July in hopes to crowd fund to get this promising company off the ground! I want you to be able to enjoy the sun and fresh air in your Jeep Wrangler on those days that simply don't permit it (and of course, without pesky leaks). Keep your eyes open for "VopTops" you won't be disappointed! Spread the word and a donation website will soon surface beginning of July, any donation and comments are greatly appreciated!

Thanks so much, the jeep community rocks!

Best,

VopTops

Guest

so the guy patric spears who scamed us out of a bunch of money to clean up all the lies and garbage talk on line... himself after being found out he is no internet expert ...

dose the same crazy lies and doesn't even own a jeep or ever has ..... what a trip !

Guest
reply icon Replying to comment of Guest-1149372

Dear Owner,

Please learn how to spell properly. Your grammar and you run your questionable business/sentences are laughable.

Taking pot-shots at innocent individuals is grounds for liable. Be careful what you post on public forums. Perhaps, more time should be spent managing your law suits, your ineffective product, questionable business practices. A quality product doesn't need to be defended.

Your product continues to show it is far from quality. Go back to school learn how to run a business. Stop with character assignations on innocent people. Slander of people is a serious offense.

Your lack of business acumen and grammatical skills are laughable. Your leaking, *** made product needs your attention. Perhaps, staying off the internet and managing your business might be in order. Next time you post something like this Chris be prepared for another law suit.

Defining crazy starts with yourself. Take a good look at yourself and your spirit it is clouded in continued poor judgement. Who is US? You are a one man company, running a one man operation.

Have you sold a Jeep-Top this year? Putting up bogus reviews and consumer lies is not how to run a business and grounds for an attorney general complaint. Learn how to run a business. Learn how to make a quality product.

Learn how to be an HONEST businessman.

Anger is counter-productive, Chris. Please get help.

Guest
reply icon Replying to comment of Guest-1177466

really ...are you another troll ? you don't own our product ...so you must be another punk with keys ..we have been in making JeeTops for 10 years now and were patented (why Jeep CANT do this to their own Freedom Top ) we have thousands out in the world and with that thousands of very happy customers ...

anger ??

not really ... but disgusted with ignorance that abounds and trolls like yourself that go on the net making up lies to hurt and harm ...punks with keys

Guest
reply icon Replying to comment of Guest-1149372

What an ***!

Guest

who are you ? another scam person making up lies ?

View more comments (7)
Louanne Szi
map-marker Milwaukee, Wisconsin

Terrible tops

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The tops are awful and start to leak within the first year. I dropped off my top and after 7 months and many calls my top was repaired.The repairs lasted less than a year.

I tried to get them repaired again and I was told by Chris the owner that he is in a lawsuit with Dow and I should apply tape to the tops. Do not waist your money on this product. Jeetops should not be allowed to be in business.

Extreme waist of money and now I am stuck with a useless hardtop.

View full review
Loss:
$3500
Cons:
  • Tops or the owners solving the issue
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

2 comments
Guest

Hello fellow Jeep enthusiasts, I am a young entrepreneur and Jeep enhusiast myself! About a year ago I invented a sunroof option that will be well on its way to market in 2017.

Working on patent pending, I will be road tripping coast to coast beginning of July in hopes to crowd fund to get this promising company off the ground! I want you to be able to enjoy the sun and fresh air in your Jeep Wrangler on those days that simply don't permit it (and of course, without pesky leaks). Keep your eyes open for "VopTops" you won't be disappointed! Spread the word and a donation website will soon surface beginning of July, any donation and comments are greatly appreciated!

Thanks so much, the jeep community rocks!

Best,

VopTops

Guest

who are you ? another scam person ?

dident send in your warenty ? tops 6years old ?

dident know or follow your care instructions ? bought your wrangler used ?

View more comments (1)
Anonymous
map-marker Delafield, Wisconsin

Jeetop SCAM!

I have been knowing Christopher Hinrichs, who makes Jeetop, for three years. Chris is the only one person in his company .

He doesn't hire people because he doesn't want them to know his SCAM business. He has been bankrupt and broken for last two years. Therefore, he does his dingy, poor quality tops at front of his garage. I would say his tops were better when he used to make it in his storage.

Whenever it rains, he gets the complaints. I have contacted with his pissed off customers. In fact, I know he treats customers like a *** and he tries to not fix or refund as long as possible. Guys, before you purchase his non-sense expensive BS please research more about it.

You will find so much about him and his business!

Don't waste your money and time with this Pyshopath. I guarentee you that you will want your money back.

View full review
3 comments
Guest

Agreed. He is a kook!

I had one of the craziest conversations of my lifetime with this guy! Hopefully he realizes that there is medication that would help.....

Guest

Thank you for posting this. I appreciate your effort in protecting the innocent from trash and being taken advantage of.

Thank you very much. May you be rewarded for doing what is right.

Guest

my 18 year old step son ,caught in lies ,kicked out of the house, making up more lies ...and this site takes the time to revew and find out the truth of the claimed lies ... i dont think so

View more comments (2)
Anonymous
map-marker Chicago, Illinois

Jeetops are HORRIBLE

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Same as the other really, really PO'd...Leaking, cracking tops (2nd Set BTW!) and no support from Chris. Yeah, "its Dow"..and I'm suing them"--heard that a few times.

And good luck with suing Dow--hahahaha. And, the same "get some carpet tape and put it over the top"...blah, blah, blah...Right now its raining and I just put my double thick tarp over the Jeetops to stop the screen door tops we have as it was outside parked at work all day while raining.

What you need to do it put the black spray stuff the guy on TV sells when he sprays it on the screen door he installed in the bottom of the boat and then gets in...that is the only answer..Maybe Chris will read this and recommend it next. Hahahahahahahaaa

View full review
Loss:
$1000
Reason of review:
Bad quality

Preferred solution: warrant the product with a QUALITY product

2 comments
Guest

so who are you ? yet another scam person ?

do you even own a wrangler ?

wont say who you are ? did you send in your warenty or are you the scam internet fixer that riped us off ...sisiopath that hasent a clue of what hes doing on the internet ?

Guest

so who are you ? another scam person ?

you bought a used wrangler ? you bought new? you sent in your warenty ? you cant say who you are ?

you know the care instructions ? you followed the warenty instructions as required ?

View more comments (1)
Rorie Qlk
map-marker Arlington, Massachusetts

Jeetops leak!!!!

Do not buy Jeetops for Jeep Wrangler they leak like crazy and Chris the owner will ignore your calls and emails when you have a complaint. When Chris would not answer my calls.I had pretend I was a customer looking to buy new Jeetops.

When he called me back I told him they where leaking he told me to fix them with silicone and he would get back to me. He has never returned my calls. He did return my emails but it was just to give me the run around.

He would not pay for shipping and told me he was waiting for new panels to come in. I had to buy new panels from Jeep myself to fix the problem.DO NOT BUY JEETOPS!!!!!

View full review
Loss:
$1400
Cons:
  • Product
Reason of review:
Poor customer service

Preferred solution: Full refund

8 comments
Guest

I purchased tops for my wife's 2018 JL. It was her birthday present.

The communication from Chris was TERRIBLE! I had to constantly ask him for an update. Apparently they ran into a tooling issue. Ultimately, I asked for a refund.

Chris said he would give me one. It's been 7 months and I am still waiting for a refund.

$1,500!!!!! I have the emails to prove everything.

Guest

Hello fellow Jeep enthusiasts, I am a young entrepreneur and Jeep enhusiast myself! About a year ago I invented a sunroof option that will be well on its way to market in 2017.

Working on patent pending, I will be road tripping coast to coast beginning of July in hopes to crowd fund to get this promising company off the ground! I want you to be able to enjoy the sun and fresh air in your Jeep Wrangler on those days that simply don't permit it (and of course, without pesky leaks). Keep your eyes open for "VopTops" you won't be disappointed! Spread the word and a donation website will soon surface beginning of July, any donation and comments are greatly appreciated!

Thanks so much, the jeep community rocks!

Best,

VopTops

Rorie Qlk

I was never reimbursed for the G tops. Chris never return my calls nor did he reimburse me after a lot of attempts to get in touch with him.

He told me he had a class action lawsuit against 3M for the tops that were not manufactured correctly and he never got back to me about it and never reimbursed me.

I threw them away and got the regular Mopar freedom tops put back in no leaking since. Loss of $1400.

Guest

Worst product ever. I had ok4wd in jersey replace about 4 sets of mine because the owner Jim and I had ours put on by this scam artist and mine all leaked.

Every set.

It was never ending so he reimbursed my full payment. Such ***!

Guest

so who are you another scam person ? did you send in your warenty ?

did you buy your wrangler used ? did you follow the care instructions ? why wont you say who you are ...

more sociopathic behavior .... seems to be the way on the internet

Guest
reply icon Replying to comment of Guest-1149375

Chris, I am responding to the anonymous post. I am not a sociopath.

I have tried my best to be fair to you. You stole my money.

You owe me a refund. I have the emails to prove everything.

Guest

so you have a used wrangler over 5yrs old. you bought it used . dont have a warenty and not the original owner?

Guest

so when did you buy your tops ? you bought your wrangler used ?

if you bought it new did you send in your warenty ?

you cant say who you are ? did you follow the care instructions ?

View more comments (7)

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